Person-centred care

A short video aimed at patients and carers which features a number of professionals, patients and carers, who talk about how a more personalised approach to care can improve outcomes.

An evaluation exploring the lives of older people living with multiple long term conditions, assessing how well the health and care system is meeting their needs. The evaluation heard the views of 36 patients, family members and carers in order to gain an insight into their experiences of living with and managing their long term conditions and the care they receive.

The title introduces care workers to dementia and aims to: Develop an understanding of the condition and how it affects the person; Explore myths and stereotypes and consider how these can influence the quality of care given; Introduce the person-centred qualities that a skilled carer would reflect in their day-to-day practice Show how person-centred values and modified techniques can improve carers’ ability to provide responsive and supportive dementia care.

This paper presents findings from a qualitative study that sought to identify what works well in supporting older people to live in their own homes and local communities. Drawing on data from six focus groups conducted with key stakeholders, including older people, carers, care managers and direct service providers, the shortcomings of existing services to meet the needs of older people are recognised and the paper seeks to move discusion forward to what might help improve provision.