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Perception of service users and their caregivers on primary care-based mental health services: a qualitative study in Nepal

Background: Integration of mental health services into primary health care systems has been advocated as a strategy to minimize the tremendous mental health treatment gap, particularly in low- and middle-income countries. Barriers to integration of mental health into primary health care have been widely documented; however, very little is known about the perception of service users and their caregivers on primary care-based mental health services.

Sat, 12/12/2020 - 14:37

The tide is turning for carers

The authors explains how a growing UK-wide network, tide-together in dementia everyday, is ensuring that the expertise of carers influence dementia policy, research and practice. The network, created by carers for carers, does not provide direct support to services to people affected by dementia, so it's members are able to give completely impartial and independent feedback based soley on their lived experiences as carers. (Edited publisher abstract)

Wed, 04/10/2019 - 13:54

Crisis resolution and home treatment: stakeholders' views on critical ingredients and implementation in England

Background: Crisis resolution teams (CRTs) can provide effective home-based treatment for acute mental health crises, although critical ingredients of the model have not been clearly identified, and implementation has been inconsistent. In order to inform development of a more highly specified CRT model that meets service users' needs, this study used qualitative methods to investigate stakeholders' experiences and views of CRTs, and what is important in good quality home-based crisis care.

Wed, 10/31/2018 - 15:47

Organising and supporting direct payments

This case study gives an example of a well-established direct payments service, managed by Hampshire County Council in partnership with users of direct payments, carers and voluntary sector support agencies.

Thu, 07/20/2017 - 15:24

The future's bright, but only if we get it right now

The author, from the organisation Rethink, gives his personal views on the current state of the mental health services; what users and carers would like their experience of mental health services to be; and the key areas to tackle in order to improve services.

Thu, 07/20/2017 - 15:24

An exploration of international innovation in service user involvement across three countries

This film is from a project which examines social work from the perspective of service users and carers across three countries, Northern Ireland, Slovenia and Spain. Social work students from Queen’s University, Belfast, Northern Ireland, the University of Ljubljana, Slovenia and the University of Alicante, Spain interviewed service users and carers on film using seven questions developed to examine key areas of social work skills, knowledge and values.

Thu, 07/20/2017 - 15:23

Managing challenging behaviour

The aim of this drama based video is to consider how care staff can work with service users who may be aggressive or violent and how to manage challenging behaviour. It will examine the following areas: what is challenging behaviour?; who can present challenging behaviour?; reasons for challenging behaviour; prediction and prevention; undertaking proper risk assessments; how to respond appropriately; verbal responses; and body language.

Thu, 07/20/2017 - 15:23

Social work education case study: Kingston University and St George's University London

Service users, carers and academics describe participation in the social work degree at Kingston University and St George's University London. It looks at the different ways that users and carers are involved in the course, including teaching, role-playing activities, marking students' work and the selection process for students applying to on the course. It also looks at the importance of the university providing appropriate training and support, the benefits students get from contact with users and carers and what users and carers gain from the experience.

Thu, 07/20/2017 - 15:22

The fount of all knowledge: training required to involve service users and carers in health and social care education and training

A modified Delphi study was carried out in order to obtain consensus regarding the content of a university training course to involve service users and carers at all stages of the health and social care educational process within a higher education environment. Telephone interviews were carried out with service users and carers, educationalists and leaders in the field of service user and carer involvement to generate curriculum ideas.

Thu, 07/20/2017 - 15:22

Disability, participation and welfare to work in Staffordshire

Staffordshire's Welfare to Work Joint Investment Plan is an inter‐agency approach to improving job opportunities for disabled people and carers, emphasising the need for their participation in this process. A partnership with Staffordshire University has enabled disabled people to acquire research skills and survey the views of other disabled people on barriers to employment and strategies to overcome them. The article shares this innovative approach to participation and welfare to work.

Thu, 07/20/2017 - 15:22

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