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What makes Santander a great place to work; Bank delivers wide range of benefits for all

Purpose – The purpose of this paper is to describe the policies and practices that have helped to make Santander UK a great place to work.

Design/methodology/approach – Explains the reasons for the policies, the form they take and the results they have achieved.

Findings – Details specific policies in areas such as work‐life balance, caring for carers, diversity, employee development, employee health, employees with school‐age children, employee engagement and community involvement. 

Thu, 07/20/2017 - 15:16

Cultural competency: professional action and South Asian carers

Inequality and exclusion are characteristic of the experience of UK South Asian communities. In health care, community needs are often not addressed by health and social welfare services. An increase in cultural competency is now part of identified policy. The aim of this paper is to examine the extent to which there is evidence of cultural competency amongst professionals concerning South Asian parents caring for a person with cerebral palsy. Semi‐structured interviews were conducted with respondents from 19 service organisations.

Thu, 07/20/2017 - 15:14

Community occupational therapy for people with dementia and their family carers : a national survey of United Kingdom occupational therapy practice

Introduction: A national survey was conducted with United Kingdom (UK) occupational therapists to scope occupational therapy service provision for people with dementia and their family carers in the community.

Method: This was an online questionnaire with topics on occupational therapists’ roles, service provision, referral, assistive technology and assessment tools. Recruitment was through direct invitation, and promotion via occupational therapy networks, websites and newsletters.

Thu, 07/20/2017 - 15:14

Young carers' health at risk

Thu, 07/20/2017 - 15:13

Application of the capability approach to health economics research involving informal carers of people with dementia

In the UK, the number of people with dementia is increasing along with life expectancy - over half of the £23bn annual cost of dementia is due to informal care time. Therefore, there is an economic argument for identifying clinically-effective and cost-effective ways to maintain and improve carer quality of life (QoL). This thesis explores the suitability of a capability based instrument, the ICECAP-O, for measuring QoL in informal carers of people with dementia. Methods: Systematic reviews, qualitative interviews, survey data and clinical trial data were used.

Thu, 07/20/2017 - 15:13

Selling social work by the pound? The pros and cons of agency care management

This article considers the experiences of a small group of agency care managers (n=23) working in London and the north of England. It was discovered that employment for occupationally migrant care managers can provide access to a potentially rich source of knowledge and skills, as well as a diverse and sometimes stimulating form of irregular employment. However, it was also discovered that work intensification, job insecurity and limited time spent with users and carers were common, and this further intensified the deskilling and lack of discretion which is common for many care managers.

Thu, 07/20/2017 - 15:13

Unsung heroes who put their lives at risk? : informal caring, health and neighbourhood attachment

Background Previous studies have highlighted the effects of informal caring on mental health, but evidence for its wider impact remains scant. We explored associations between informal care and a range of health (and health-related) measures. We also considered previously neglected differences between informal care ‘at home’ and care elsewhere, along with neighbourhood attachment as a possible modifier of the associations we found.

Thu, 07/20/2017 - 15:13

More than a million: understanding the UK's carers of people with cancer

This report contains the findings of research conducted among people in the UK who care for someone with cancer by providing them with informal unpaid help and support. Ipsos MORI conducted this research on behalf of Macmillan Cancer Support who wanted to determine the number and profile of people caring for someone with cancer in the UK. The organisation also wanted to understand the impact of caring on their lives, including the need for support. 

Thu, 07/20/2017 - 15:13