Great britain. department for work and pensions

This reports on the Disability and Carers (DCS) Customer Service Survey 2008. Results showed that overall satisfaction with the DCS continues to be high and that there have been some signs of improvement since the previous year. The report suggests a number of aspects of the service that should be focused on.

This research, commissioned by the Pension, Disability and Carers Service (PDCS), was conducted over a six month period in a context of government initiatives to increase levels of support to low income pensioners.