Care planning

This film focuses on the work of Nicola James, a social worker for Surrey County Council. Nicola works with disabled young adults and their carers. She introduces us to Caroline Hunter, who cares for her son, who is autistic and has severe learning disabilities. Nicola’s work with the Hunter family demonstrates how considering the needs of both the service user and the carer can have a positive impact on the whole family.

This resource is aimed at both care providers and carers focusing on the key messages from the dementia quality standard and explaining how each quality statement relates to each audience. It provides links to key resources, further information, and practical tools which are relative to carers and care providers as appropriate. Drawing on existing guidance, NICE quality standards describe the high priority areas for quality improvement using a set of specific, concise and measurable statements.