Internet users

This paper presents data from a cross-sectional survey of 3014 adult carers, examining use of the Internet and factors associated with it. Carers recruited from the databases of three local authorities and other carer organisations within their geographical boundaries and that of Carers UK, a national carers organisation, were sent a postal questionnaire (response rate: 40%).

This document has been written to act as a resource for all those involved in developing or providing online services for carers and their families. Many organisations and local authorities are currently exploring how the internet can be used to reach more carers and to provide services more effectively. This guide offers advice and direction on the creation and expansion of websites and other online services for carers, based on the experiences of providers and the views of carers themselves.