Skip to content

Toggle service links

You are here

  1. Home
  2. Interpersonal relationships patients person-centred care quality assurance standards assessment care planning communication empowerment

Interpersonal relationships patients person-centred care quality assurance standards assessment care planning communication empowerment

Essence of care 2010: benchmarks for communication

The Essence of Care benchmarks are a tool to help healthcare practitioners take a patient-focused and structured approach to sharing and comparing practice. There are 12 benchmarks in total. This document outlines the benchmarks for communication, in order to support people and their carers to experience effective communication.

Thu, 07/20/2017 - 15:21