This report presents findings from research into the experiences of using personal budgets for older people, people with mental health problems and their carers, with suggestions for good practice and future improvement.
In eight short films people in the Department of Health's personal health budgets pilot programme share their experiences so far. They describe in their own words what the process is like, what they spend their money on and how they decided on this. The stories also include the perspectives of family carers and health care professionals. An introduction by Minister of State for Care Services Paul Burstow is also available.