Social worker-service user relationships

Looks at what user consultation and empowerment mean to service users and carers themselves.

This article develops an approach towards dementia care that highlights the nature of dementia care triads comprising the person with dementia, their informal carer, and the health and social professional. In particular, the article highlights various social practices that are shown, from our practice, to contribute towards the inclusion or exclusion of particular triad members. The article reviews existing work on triadic interaction, particularly in relationship to dementia care. Various communication processes are identified and illustrated using examples taken from casework.

Penny Redwood, Diana Robinson and Jane Price describe the development of a dementia cafe in Leeds – a meeting place where people with dementia and their carers can spend an enjoyable time, share problems and obtain information and support

Drawing on the case of a women who was brain injured following a traffic accident being cared for by her husband, this article highlights why it is important that social workers listen to carers when assessing caring situations. Carers need social workers who can listen to them and can learn from them.

This article will describe and examine course feedback from a local training initiative, which contributes to the improvements in the health status of people with a learning disability, who have epilepsy. The aim is to analyse how an education programme that focused on epilepsy and its management, together with a borough wide epilepsy protocol developed the skills of the local workforce. This education programme provided a framework for social care staff, enabling them to work both safely and effectively in their support of individuals with learning disabilities that have epilepsy.