Provides guidance to the Part 4 of the Social Services and Well-being (Wales) Act 2014, focusing on eligibility, care planning and direct payments. In particular, the code determines the point at which an individual will have an enforceable right to support from the local authority and the authority has a legal duty to provide or arrange care and support; sets eligibility criteria that will apply to all people – children, adults and carers; sets out the requirements of a care and support plan; and sets out the circumstances required by a local authority when making direct payments.