Personalised health and care 2020: using data and technology to transform outcomes for patients and citizens: a framework for action

A framework developed aimed to support staff, patients and citizens to make better use of data and technology and use it to transform outcomes for patients and carers. The framework considers what progress the health and care system has already made and what can be learnt from other industries and the wider economy. The proposals aim to help citizens, care professionals an carers to access to data, information and knowledge they need to make the right health and care choices; make the quality of care transparent; support care professionals to make the best use of technology; support innovation; and assure best value for taxpayers. It draws on evidence from a range of sources, including voluntary organsiations, patient organisations, and directly from service users.