On the basis of a report published in February 2009 by the Comptroller and Auditor General, the House of Commons Public Accounts Committee examined the Department of Work and Pensions (DWP) on the steps it has taken to improve the delivery of benefits to carers and the support it provides to help them find employment. The Committee found that the DWP's approach is complex, that their communications can be lengthy and confusing, that it has no reliable estimate of the take up rate for Carer's Allowance and that employment support provided is not well-suited to carers' needs.