This film looks at the family support service for the families and carers of people who are at the end of their lives at Leicestershire and Rutland Hospice. Social workers work with other staff members to identify families who are in need of support. They can offer a sitting service to enable carers to have some time away from their caring responsibilities and bereavement support and counselling to those who have lost a loved one. In the film Benita, who looks after her mother, talks about the support she receives from a regular sitter. Trevor, a bereaved man, explains how he was initially reluctant to have counselling but came to find it helpful and supportive in dealing with his grief. This film was previously available under the title 'End of life care: supporting the carers', revised in 2014.