Guidance to help local authority social services in making, managing and administering direct payments. The guidance applies to children's adults' services and services for carers. It explains how direct payments schemes should be developed locally, how issues of consent, capacity and ability to manage should be approached, and how direct payments should be used. It sets out specific delivery issues, including: choice and risk; health and safety; close relatives; direct payments recipients as employers; and Criminal Record Checks. It then explains where additional support is required and available, describes the monitoring and review process, and includes a section on troubleshooting . Further information and contacts are included in the annexes. The guidance replaces the Direct Payments Policy and Practice Guidance 2004.