Best Practice Guidelines: Integrating person and family centred care and client centred learning into practice in a nurse-led eczema clinic: ANJ

The Women's and Children's Health Network (WCHN), South Australia (SA), became a designated Best Practice Spotlight Organisation (BPSO) site in 2019 following a three year candidature, through the Registered Nurses Association of Ontario (RNAO) with host organisation, the Australian Nursing and Midwifery Federation (ANMF) SA Branch. Implementing the Best Practice Guidelines of Care Transitions (2014) and the Personand Family-Centred Care (2015) aimed to improve core staff capabilities to deliver best practice care to healthcare consumers by fostering optimal provider-client-parent relationships and client-led decisions in their healthcare (SA government 2018; ANMF SA Branch 2019). The ANMF SA Branch and the University of South Australia School of Nursing and Midwifery, partnered to create the Rosemary Bryant AO Research Centre (2017), which is committed to optimising best practice through robust, translational research. Care Transitions are the activities undertaken by healthcare professionals and healthcare providers to ensure safe, effective coordination and continuity of care across or between healthcare settings, and between providers, when people experience changes in health needs (RNAO 2014). Person- and family-centred care (PFCC) enables safe, effective care encompassing the psychosocial, holistic and physiological aspects of shared care and the implementation of evidence based information. Person-centred care is a right of all healthcare consumers and a key responsibility of nurses (International Council of Nurses 2015).