Carers and personalisation: improving outcomes

A short guide explores personalisation in relation to carers. It brings together key practice point and examples which illustrate how the principles of personalisation can be applied successfully when working with carers. The guide is in four main sections which cover: carers as expert care partners and whole-family approaches; early intervention and prevention to support people experiencing difficulties maintain their caring role; making the self-directed support process work for carers (first contact, assessment, resource allocation, support planning and review); and market and provide development. The paper is relevant to carers and those they support, and to all others engaged in providing carers' support.