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Bell, Ruth

Does he have sugar in his tea? Communication between people with learning disabilities, their carers and hospital staff

Purpose – This study seeks to evaluate a Hospital Passport tool designed to provide information and improve communication between people with learning disabilities and hospital staff.

Design/methodology/approach – This paper is a qualitative study, which explores people's experiences of good and bad communication in hospital and their experiences of how a Hospital Passport impacts on that process of communication.

Thu, 07/20/2017 - 15:09