Institute for research and innovation in social services

This good practice guide is based on research conducted in 2008, and commissioned to explore the extent of service user and carer involvement in the Higher and Further Education sectors in west and southeast Scotland. Through this guide it is hoped that good practice can be shared and lessons learned. This guide is a tool to support the effective engagement of people who use services and carers in social work education. It is evidence-based and applicable to educators working in the social care field and beyond including health, early years and childcare.

The aim of this multimedia learning resource is to provide a broad introduction to the issues affecting minority ethnic carers and service users with an emphasis on achieving cultural competence within individual practice.