Statistics, Great Britain Office Of National

A statistical bulletin presenting bereaved peoples’ views on the quality of care provided to a friend or relative in the last three months of life. Overall quality of care is not perceived to have changed significantly between 2011, 2012 and 2013 in England but was rated significantly lower for people who died in a hospital, compared to people dying at home, in a hospice or care home. For those dying at home, the quality of coordination of care was rated significantly lower in 2013 compared to 2012.

The National Bereavement Survey (VOICES) aims to assess the quality of care delivered in the last three months of life for adults who died in England and to assess variations in the quality of care delivered in different parts of the country and to different groups of patients. The survey participants were 49,207 bereaved relatives of individuals whose death was registered from 1st January 2012 and 30th April 2012.