Great britain. department of health

Guide for users and carers which aims to sign-post key long-term care and support services. Lists services available from local authorities and the NHS and explains possible charges and social security benefits, including special help in winter. Outlines charter standards and complaints procedures.

This strategy identifies the actions that the UK Government plans take over the next four years to ensure the best possible outcomes for carers and those they support. Over the summer of 2010, the Department of Health sought views on what these priorities should be. Over 750 responses were received, representing the views of over 4,000 carers. These views are summarised in an Annex and quotes from respondents are included in the strategy.

The Essence of Care benchmarks are a tool to help healthcare practitioners take a patient-focused and structured approach to sharing and comparing practice. There are 12 benchmarks in total. This document provides the benchmarks for pain, so that people and carers experience individualized, timely and supportive care that anticipates, recognizes and manages pain and optimizes function and quality of life.

The Carers in the Region profiles have been commissioned by the Department of Health to provide information about carers at the regional level for each of the 9 English regions. These profiles include data on the number and characteristics of carers in each region as well as information about carer health and well-being. This profile provides information covering the South East region. In 2001 there were 732,483 carers in the South East region, which is 9% of the region’s population.

The End of Life Care Strategy was published in July 2008. This is the first annual progress report on the strategy. It describes progress at national and regional level with illustrations of the work taking place locally. Contents include: meeting the challenges of end of life care; death, dying and society; the end of life care pathway; care in different settings; support for carers and families; the end of life care workforce; measurement and research in end of life care; making change happen.

A short guide explores personalisation in relation to carers. It brings together key practice point and examples which illustrate how the principles of personalisation can be applied successfully when working with carers.

People with dementia and their carers need a range of services, some of which will be dementia- specific and others which will be more mainstream in nature, but which may deliver services to large numbers of people affected by dementia. In some instances, these mainstream services may not respond well to the specific needs of people living with dementia and the purpose of this document is to provide a statement of requirements to meet those needs.

The Changing Workforce Programme has been set up to promote new ways of working which will both improve patient care and be more attractive to staff.   “New ways of working” covers a variety of approaches to job redesign:  new roles may be created or existing roles may be adjusted to include additional responsibilities. These new or changed roles will probably cross traditional demarcations:  between individual professions, between registered and support staff, between clinical and non-clinical staff and between health and social care.

This toolkit is intended to complement the report From values to action: The Chief Nursing Officer’s review of mental health nursing. From values to action makes a number of good practice recommendations that apply to nurses working in services for people across the whole age range. Recommendations relate to nursing practice and education and the organisational context in which care is provided. The toolkit is largely for the use of organisations, in consultation with stakeholders – but anyone can use it to reflect on current local nursing-related issues. 

Sets out how the Government plans to meet the commitments made in the Prime Minister's challenge on dementia 2020, which aims to make England the best country in the world for dementia care, support, research by 2020. The plan is built around two clear phases: up to 2020, covering immediate actions with allocated funding; and 2018-2020 where actions are indicative and in less detail. It sets out the 50 commitments and the organisation responsible, across 4 themes: risk reduction; health and care; awareness; social action.